Frequently Asked Questions

  • We tailor each package to your specific needs. Please head to our contact page and send us an inquiry about what you are looking for. We will get back to you within 48 hours Monday - Friday.

  • Yes, we do! We understand and respect that this is an investment in your business. Generally, we require a 50% deposit to secure your spot in our calendar. The balance of your project will be due over the duration of your project, and we are more than happy to discuss what that may look like for your project.

  • Our schedule is always changing based on the clients we are working with. We do our best to work within your project timeline. We will let you know if we cannot meet your deadline goal before you book a job with us.

    For the most up-to-date availability, check out our contact page as we often post updates there regarding how far in advance we are currently booking.

  • Project durations can change depending on the scope, but here is a general guideline:

    Brand Identity: 4 - 6 weeks

    Website Design: 4 - 6 weeks

    Brand Identity & Website Design: 8 - 12 weeks

    Digital & Print Collateral: Depending on scope/availability

  • Yes, of course! The beauty of technology allows us to communicate effectively and efficiently, making our locations a non-issue.

    We have worked with clients across Canada & the U.S. and are available beyond!

  • If your business and current branding aligns with us, we are more than happy to have a conversation about your project. Perhaps you are wanting a beautiful and functional website that converts, or print collateral that is cohesive with your brand. We have limited availability for these projects, but please get in touch with us to see if we’d be a good fit!

  • We use Squarespace for service-based and small e-commerce brands, and Shopify for e-commerce and retail brands.

Still have a question?